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Forward ITC Limited provide tailored data back up solutions. Their core purpose is to provide a safety net for their clients by way of secure remote back up of their computer systems.
If something untoward should happen to that data, they then set about restoring it to get their clients’ businesses back up and running as quickly as possible – often within a few minutes of a call. Such client mishaps might be as straightforward as an inadvertent deletion of a file or a complete disaster recovery situation. In either circumstance it’s crucial to deal quickly and efficiently with client requests.
On occasions when their own staff members are out of the office at the same time, either for single days or extended holiday periods, Forward ITC entrust their call handling to us. At such times it’s our job is to look after incoming requests for help, liaise with their associates to handle the technical side of things and ensure the smooth running of their operations.
We give the Directors the peace of mind that they can be away from the office and not worry about missing a crucial call.
Here’s what their Managing Director, Rojer Isaacson has to say:
“At Forward ITC, we can confidently rely on and recommend the services of fridaygirl for periods when we are not as readily available as usual.
Their seamless service gives our customers access to answers and solutions which maintains their confidence in us, and enquiries are handled in a prompt and professional manner.
As an ISO 9001 registered firm our attention to quality, customer service and attention to detail is paramount and we therefore have no hesitation in endorsing fridaygirl’s services to other likeminded businesses.”
Further Reading…
Good things come to those who delegate
The main benefits of outsourcing administration.
Find out more »