call: 0845 644 4384

How we operate

Fridaygirl.com Limited was formed at the beginning of 2000. From the start we were incorporated as a limited company and registered for VAT, so that we developed best practice for ourselves and understood first hand the regulations faced by our clients.

We operate standard business hours of 09:00-17:30 Monday to Friday with out of hours cover by arrangement when necessary.

We have a team of full-time in-house fridaygirls, which means that during absences/holidays all work is covered seamlessly with no disruptions. We are all based in our Cornwall office and we never subcontract to third parties.

The fridaygirl office is self contained within a business centre. Our computer network and broadband connection is fully anti-virus protected and firewalled. We have a comprehensive Royal Mail service which collects our franked business post each evening, including recorded and special delivery.

For our clients’ peace of mind we are registered for Data Protection with the Information Controller, all waste documentation is cross-cut shredded prior to disposal and our computer system is backed up remotely off site every night to prevent against data loss.

Our terms and conditions are comprehensive yet straightforward and we ask all clients to agree a work specification prior to commencement in order that everyone knows what’s expected of them.

We have a fair-charging policy, which means that clients are only invoiced for the facilities we provide, with no hidden extras or nasty surprises. Costs are on a per hour basis with time being logged by the minute and charged for at the end of each month, rounded to the nearest ¼ hour.

Our payment terms are 10 days from invoice date unless otherwise agreed.

All quoted prices exclude VAT.