What we do

Medical Consultancy Support

PROBLEMS…

Too little time

It tends to be the case that private medical consultancy practices are run as a sideline to main employment, often from a domestic residence. Post arrives during the day and messages are left on an answer machine waiting to be dealt with on your return home from an already long day at work. Realistically it may be a few days before you have the chance to respond.

Tight turnaround times

With the ever decreasing turnaround times being demanded, a lack of timely response to enquiries and instructions can be detrimental to your business.

Lacking organisational skills

It’s very likely that you’re accustomed to having practice secretaries to look after the administrative duties in your main employment. You may not necessarily have needed to learn the skills required to efficiently take care of the admin tasks in your private practice – using IT to make your systems streamlined, effective document control and secure data protection to name a few.

Needing business experience

Working privately for yourself is very different to earning a salary as an employee. In order to establish and grow your practice successfully you’ll need a broad set of business skills and an awareness of factors which will affect your business.

Uncomfortable discussing fees

Experts often tell us they feel uncomfortable discussing money with their clients and would prefer not to have to talk about their fees.

…SORTED

The fridaygirl offices are fully staffed throughout the working day, which means that incoming telephone calls, emails and post are dealt with promptly and instructions are routinely processed the same day.

We send out correspondence on behalf of our experts, manage diaries, handle their incoming calls from patients, book clinics and make appointments; we control the flow and storage of documents, maintain databases of case histories and prepare reports from digital audio transcription.

We also undertake basic book-keeping and prepare papers for your accountant, monitor payments due in and politely chase those that are late. We can even negotiate your fees for you and take your cheques to the bank, if you like.

If your practice’s income is such that you need to be VAT registered, we can liaise with HM Revenue & Customs for you, create VAT compliant invoice templates and set up systems to monitor incoming VAT payments so that when the time comes completing the necessary quarterly VAT returns is a breeze.

We’re not just super secretaries - we’re also business owners ourselves - which means we understand, and have experience of, many issues a small business has to face.  Think of us as a receptionist, medical secretary and practice manager all rolled into one very convenient service.

Imagine how much more productive your private practice could be if you were able to direct your attention towards attending appointments and producing quality reports, safe in the knowledge that your delegated administrative tasks were being looked after beautifully.

Remember you only pay for the work we do, so there’s no need for you to employ a full time member of staff unless you have the space, equipment, work requirement and inclination to do so.

For your peace of mind we are registered for Data Protection with the Information Controller, all waste documentation is cross-cut shredded prior to disposal and our computer system is backed up remotely off site every night to prevent against data loss.

The ‘fridaygirl feeling’ doesn’t end there - we offer so much more than just medical support services. See our other departments for more information.

  • PA & Secretarial

    • pa services
    • reminder service
    • secretarial services
    • ticket booking
    • diary management
    • travel booking
    • virtual assistant
    • virtual pa
    • virtual secretary
    • errand running
    • letter services
    • audio dictation
    • dictation services
    • digital transcription
    • mini or micro cassette
    • transcription services
    • powerpoint presentations
    • organising meetings
    • organising time
    • organising records
    • event organisation
    • administrative assistant
    • errand running
    • postal mailings
    • business address
    • post reception
    • virtual reception
    • telephone answering
    • call handling
    • customer service
    • pa support
  • Reception

    • answering service
    • call answering
    • call centre outsourcing
    • call centre services
    • call forwarding
    • call handling
    • call overflow
    • call patching
    • first line support
    • live receptionist
    • telephone answering
    • telephone answering service
    • telephone answering services
    • telephone answering uk
    • phone answering
    • phone answering service
    • email forwarding
    • virtual reception
    • virtual receptionist
    • virtual office
    • message relay via email, SMS, call log
    • post reception
    • post forwarding service
  • Finance Department

    • bookkeeping services
    • data entry companies
    • data input
    • database development
    • database programming
    • organising records
    • customer relationship
    • management
    • marketing data
    • data entry
    • credit control
    • chasing payments
    • invoicing
    • expenses
    • Excel
    • Access
    • Filemaker pro
    • Quickbooks
    • Sage
    • MYOB
    • Freeagent
    • Xero
    • Kashflow
    • payroll
    • VAT returns
    • year end preparation
  • Customer Services

    • membership services lines
    • customer relationship management
    • customer service line
    • customer service management
    • Customer query line
    • ecommerce customer support
    • corporate reception services
    • internet enquiry management
    • information request lines
    • customer care service
    • order taking
    • order fulfillment
    • payment processing
  • Administration

    • business process outsourcing
    • business support
    • business support services
    • companies services
    • office assistant
    • admin services
    • administration outsourcing
    • administration services
    • administrative consultant
    • admin consultant
    • admin support
  • Medical Consultancy Support

    • consultant support
    • human resources support
    • medical secretary
    • secretarial services
    • practice manager
    • pa services
    • receptionist
    • call answering
    • receiving post
    • receiving emails
    • diary management
    • booking consulting rooms
    • appointment booking
    • travel booking
    • organising time
    • organising records
    • audio dictation
    • letter writing
    • word processing
    • dictation services
    • transcription services
    • report preparation
    • databases for case tracking
    • record keeping
    • invoicing
    • expense claims
    • payment chasing
    • credit control
    • bookkeeping
    • VAT
    • accounts preparation
  • Marine Support

    • business process outsourcing
    • business support
    • business support services
    • companies services
    • office assistant
    • admin services
    • administration outsourcing
    • administration services
    • administrative consultant
    • admin consultant
    • admin support
    • book-keeping
    • credit control
    • virtual purser
    • travel booking
    • crew travel
    • crew admin
    • guest support
    • book-keeping
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Not sure if we can help you?

Visit our admin departments to see the wide range of services we provide and how we can help save your day.

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