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Medical Consultancy Support

PROBLEMS…

Too little time

It tends to be the case that expert witness/medico-legal practices are run as a sideline to main employment, often from an expert’s house. Post arrives during the day and messages are left on an answer machine waiting to be dealt with on your return home from an already long day at work. It may be a few days before you have the chance to respond.

Tight turnaround times

With the ever decreasing turnaround times expected within the industry, a lack of timely response to enquiries and instructions can be detrimental to your business.

Lacking organisational skills

It’s very likely that you’re accustomed to having practice secretaries to look after the administrative duties in your main employment. You may not necessarily have needed to learn the skills required to efficiently take care of the admin tasks in your private practice – using IT to make your systems streamlined, effective document control and secure data protection to name a few.

Needing business experience

Working privately for yourself is very different to earning a salary as an employee. In order to establish and grow your practice successfully you’ll need a broad set of business skills and an awareness of factors which will affect your business.

Uncomfortable discussing fees

Experts often tell us they feel uncomfortable discussing money with their clients and would prefer not to have to talk about their fees.

…SORTED

The fridaygirl offices are fully staffed throughout the working day, which means that incoming telephone calls, emails and post are dealt with promptly and instructions are routinely processed the same day.

We send out correspondence on behalf of our experts, manage diaries, handle their incoming calls from patients, book clinics and make appointments; we control the flow and storage of documents, maintain databases of case histories and prepare reports from audio transcription on tapes or electronic files.

We also undertake basic book-keeping and prepare papers for your accountant, monitor payments due in and politely chase those which are late. We can even negotiate your fees for you and take your cheques to the bank, if you like.

If your practice’s income is such that you need to be VAT registered [currently £68,000 per year], we can liaise with HM Revenue & Customs for you, create VAT compliant invoice templates and set up systems to monitor incoming VAT payments so that when the time comes completing the necessary quarterly VAT returns is a breeze.

We’re not just super secretaries - we’re also business owners ourselves - which means we understand, and have experience of, many issues a small business has to face.  Think of us as a receptionist, medical secretary and practice manager all rolled into one very convenient service.

Imagine how much more productive your expert witness practice could be if you were able to direct your attention towards attending appointments and producing quality reports, safe in the knowledge that your delegated administrative tasks were being looked after beautifully.

Remember you only pay for the work we do, so there’s no need for you to employ a full time member of staff unless you have the space, equipment, work requirement and inclination to do so.

For your peace of mind we are registered for Data Protection with the Information Controller, all waste documentation is cross-cut shredded prior to disposal and our computer system is backed up remotely off site every night to prevent against data loss.

The ‘fridaygirl feeling’ doesn’t end there - we offer so much more than just medical support services. See our other departments for more information.