Outsourced Admin Department

Outsourced administration department

Many of us have worked in large companies, with plenty of resources [in stronger economic times] to support an administration department; a department with near magical powers to whom we could turn to make things run smoothly and take away our day-to-day hassles. The ‘go-to’ people as the Americans would say.

Efficiency

An administration department is the backbone of many organisations, the small cog that keeps all the other wheels turning, providing the procedures, processes and structure by which other functions operate. It’s the role of the admin department to ensure the smooth running of operations and bring about efficiencies through best practice. This type of efficiency needn’t just be enjoyed by larger organisations, however. Fridaygirl is here to offer this service to smaller organisations.

Quite often a small business is formed out of someone’s love of a certain type of work, maybe joinery, or boat building or tree surgery and their desire to work for themselves. Just because that person excels at such work doesn’t mean they have any experience or interest in looking after the administrative aspects of running a business. That’s where we come in. We don’t know much about dovetail joints, hull repairs or arboriculture but we do know an awful lot about their paperwork equivalent.

From our collective breadth of experience, across many industry sectors over many years, we will usually have come across a similar situation which we can call upon to inspire us to produce the most efficient and smooth-running solution for our clients.

Thinking one step ahead

The fridaygirls are pro-active. We are trained to think one or two steps ahead, to anticipate future needs, to foresee potential issues and plan for those eventualities. We go and find the answers to questions, instead of waiting for things to happen. We think about the next stage in the process and if we can do it, we will. We’re only finished with a task when the goal has been achieved or we’re not qualified to take it any further.

Processes/procedures

Our aim is simply to provide the benefits of large company best practice and procedures to smaller businesses without any unnecessary bureaucracy.

We’re obsessive about administration because we know good record keeping and at-your-fingertips information are vital to effective decision making.

Remember, fridaygirls are not just super administrators - we’re also business owners ourselves, which means we have experience of the many issues affecting small businesses. And since you only pay for the work we do, there’s no need for you to employ a full time member of staff unless you have the space, equipment, work requirement and inclination to do so.

For your peace of mind we are registered for Data Protection with the Information Controller, all waste documentation is cross-cut shredded prior to disposal and our computer system is backed up remotely off site every night to prevent against data loss.

The ‘fridaygirl feeling’ doesn’t end there – we offer so much more than just accounts and data processing. See our other departments for more information.

PA & Secretarial
- pa services
- reminder service
- secretarial services
- ticket booking
- diary management
- travel booking
- virtual assistant
- virtual pa
- virtual secretary
- errand running
- letter services
- audio dictation
- dictation services
- digital transcription
- mini or micro cassette
- transcription services
- powerpoint presentations
- organising meetings
- organising time
- organising records
- event organisation
- administrative assistant
- errand running
- postal mailings
- business address
- post reception
- virtual reception
- telephone answering
- call handling
- customer service
- pa support
Reception
- answering service
- call answering
- call centre outsourcing
- call centre services
- call forwarding
- call handling
- call overflow
- call patching
- first line support
- live receptionist
- telephone answering
- telephone answering service
- telephone answering services
- telephone answering uk
- phone answering
- phone answering service
- email forwarding
- virtual reception
- virtual receptionist
- virtual office
- message relay via email, SMS, call log
- post reception
- post forwarding service

Finance Department
- bookkeeping services
- data entry companies
- data input
- database development
- database programming
- organising records
- customer relationship
- management
- marketing data
- data entry
- credit control
- chasing payments
- invoicing
- expenses
- Excel
- Access
- Filemaker pro
- Quickbooks
- Sage
- MYOB
- Freeagent
- Xero
- Kashflow
- payroll
- VAT returns
- year end preparation
Customer Services
- membership services lines
- customer relationship management
- customer service line
- customer service management
- Customer query line
- ecommerce customer support
- corporate reception services
- internet enquiry management
- information request lines
- customer care service
- order taking
- order fulfillment
- payment processing
Administration
- business process outsourcing
- business support
- business support services
- companies services
- office assistant
- admin services
- administration outsourcing
- administration services
- administrative consultant
- admin consultant
- admin support

Medical Consultancy Support
- consultant support
- human resources support
- medical secretary
- secretarial services
- practice manager
- pa services
- receptionist
- call answering
- receiving post
- receiving emails
- diary management
- booking consulting rooms
- appointment booking
- travel booking
- organising time
- organising records
- audio dictation
- letter writing
- word processing
- dictation services
- transcription services
- report preparation
- databases for case tracking
- record keeping
- invoicing
- expense claims
- payment chasing
- credit control
- bookkeeping
- VAT
- accounts preparation
Marine Support
- business process outsourcing
- business support
- business support services
- companies services
- office assistant
- admin services
- administration outsourcing
- administration services
- administrative consultant
- admin consultant
- admin support
- book-keeping
- credit control
- virtual purser
- travel booking
- crew travel
- crew admin
- guest support
- book-keeping